Frequently Asked Questions


Welcome!

The three of us, Rachel and Rhea Galarneau and The Gala Daughter, Emma, handcraft each bath bomb in our Minneapolis based home. We only use high quality ingredients. In order to ensure operations run smoothly we’ve enacted some policies. It is up to you to read and comprehend them before placing an order. Once you have placed an order this indicates that you agree to ALL the policies. After you have read this page, and if you still have questions, then feel free to email us at thegalafam@gmail.com.

*All photos, recipes, designs, writing, videos and other content are The Gala Sisters 2020

All Sales are Final

Due to the fragile nature of bath bombs we cannot guarantee that they will not crumble apart once you open them. We do quality assurance and inspect each bath bomb before packaging them. We also test them out regularly ourselves. Due to this we do not offer returns or exchanges.

*If they are damaged in shipping please email us a picture of them in the original packaging. We might send you new ones.

NO Polysorbate 80

There are no artificial ingredients in our bath bombs, including polysorbate 80. We only add a small amount of food coloring to each bath bomb.

Includes Coconut Oil

If you are allergic to coconut oil, these are not the bath bombs for you. If you’d like them made with a different oil email us and request it thegalafam@gmail.com. We will send you an invoice for an extra charge. Please note your tub may be slippery due to the oil. Be very careful standing on a slippery tub. We suggest anti-slip mats such as these.


Custom Orders

Do you have a wedding or baby shower coming up? Would you like to order gifts for your bridesmaids or entire wedding party? Are you hosting a virtual Holiday party and need party favors? For whatever the occasion we can help you create a custom basket of homemade Gala Miracle Bath and Cleaning Products. Just email us with your special request! thegalafam@gmail.com We will send you a custom invoice.

Covid-19

We prep these from beginning to end while wearing masks and gloves. We also have an open window and fan near us. We are also regularly tested for Covid-19 due to the fact we are immune compromised while caring for a child with special needs. However, we do have 3 cats living with us.

Shipping

U.S. and Canada only. Sorry, no international shipping.
Orders will ship out within 1-7 business days, but please remember we are only 2 women!